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Frequently Asked Questions
Signing In
#1: Is this Community free?
#2: How do I get started?
#3: I can't sign on! What do I do?
#4: I forgot my password. What do I do?
#5: I registered on one partner site and cannot log in through another partner site. Isn't this all the same network?
#6: Can I change my userid?
 
The Basics
#7: What are Reciprocating Friends? Why are some photos outlined in red?
#8: Does someone need to approve me to make them a friend?
#9: What is a friend cluster?
#10: Can I prevent people from knowing I'm online? What are my privacy options?
 
Features
#11: How do I make the information in the "Your Messages" section of profile disappear?
#12: Can I delete comments I left on someone's board?
#13: How do I delete comments someone left on my message or weblog?
#14: Can I delete a tribute I wrote to someone?
#15: Can I delete a tribute I already approved?
#16: I submitted a tribute and it doesn't show up on my friends' page.
#17: How do I include pictures in my weblog or in message board posts?
#18: How do I delete a weblog entry?
#19: How do I edit a weblog entry?
#20: Who owns the copyright to my weblog entries?
#21: Can I control who reads my entire weblog?
#22: Can I control who reads a specific entry in my weblog?
#23: How do I create a custom friends' list for my weblog entries?
#24: I linked to a URL in my weblog/message and the URL didn't work. How do I correct this?
 
#27: How Does Instant Messaging Work?
#28: How do I cancel my free account?
 
#30: How do I get rid of the text & link ads on my weblog pages?
#31: I have more questions about the LifeMoxie! Community!
 
#1: Is this Community free?
Yes, The LifeMoxie! Community is completely free to all members.
#2: How do I get started?
It's easy! Register, create your profile and upload your photo. Invite friends to join the Lifemoxie! Community, and voila! You've created your Friend cluster! Don't forget to start your weblog.
#3: I can't sign on! What do I do?
Make sure you are trying to sign in through the website where you originally registered. If you cannot login due to an issue other than wrong access point or wrong userid/ password, then usually the problem is either wrong time/day/date/time zone settings on your computer or not having cookies enabled. If you have multiple accounts on our network, it may be that you need to clear out your cache or your cookies.

If you still cannot login, please contact us at info@lifemoxie.com with the following information: operating system, browser (name and version #), userid, URL you are trying to register through, and any other info you may have that can help us troubleshoot. We will respond to your request as quickly as possible.

#4: I forgot my password. What do I do?
From the 'sign on' page, click "Forgot Password". We will send it to your email address. If it still doesn't work or you cannot remember your userid, you will need to contact us at info@lifemoxie.com. Please provide as much info as possible to help us track it down. We will only send the info to the email address used when you registered originally.
#5: I registered on one partner site and cannot log in through another partner site. Isn't this all the same network?
Even though the Sparta Community is comprised of multiple partner websites, you may only sign in through the website you originally registered from. The only exception is if the partner website leaves our network. At that point, we will change your access point and notify you accordingly.
#6: Can I change my userid?
Unfortunately, no. Due to programming restraints, you may not change your userid once your account is established. The only option is for you to create an entirely new free account.
#7: What are Reciprocating Friends? Why are some photos outlined in red?
Our Community allows you to select anyone as your friend, without their approval. We do this so that you don't have to worry about potential rejection. If the person whom you add as a friend then selects you as their friend, the two of you become "Reciprocating Friends", and will both have access to a host of special features including birthday reminders, free private messaging and more. You can identify your reciprocating friends by the red boxes that surround their thumbnail photos. Please remember that if you save your privacy settings to 'friends only', then anyone you select as a friend will be able to view your profile and/or weblog.
#8: Does someone need to approve me to make them a friend?
No, you can add whomever you choose as a friend. However, to gain access to special features like birthday reminders, free private messaging, access to their friends' only profiles and weblog entries, and more, they will need to add you as a friend as well. When you add someone as a friend, they receive a notification on their home page. If someone has not added you back as friend, you may contact them via their personal message board. (Please note that everyone has the ability to only allow friends to contact them or block private and instant messages altogether.)
#9: What is a friend cluster?
It is your circle of friends.The more friends you add, the bigger your cluster becomes and the more content and features you have available to you.
#10: Can I prevent people from knowing I'm online? What are my privacy options?
Your privacy is important to us. We offer a variety of options for you to protect your privacy. First, we never provide your real name or email address to anyone. You control what information you make available in your profile. You may set your profile as public, friends only or private at any time.With your weblog entries, you can make each entry public, private, friends only or for premium users, create custom friend clusters for each entry. Even if you choose to have your profile public, you can prevent people from instant messaging you and knowing you are online. To control your privacy, visit your 'edit profile' section via the link on your home page.
#11: How do I make the information in the "Your Messages" section of my profile disappear?
Because email is no longer reliable due to spam filters, we provide you online notification of recent actions involving your account (in addition to sending you email alerts). These include notice that someone has sent you a private message or ecard, written you a tribute or added you as a friend. To make notification of private messages, ecards or tributes disappear, you must view the item sent to you. To make notification of a friend addition disappear, you must view that individuals profile. Click the links in your message center and then refresh your home page and you will notice the notifications no longer appear.
#12: Can I delete comments I left on someone's board?
Unfortunately no. Only the person who owns that message board may delete comments.  Before you post any comment, be sure to preview it first before publishing. If you feel something must be deleted, contact the message board owner.
#13: How do I delete comments someone left on my message or weblog?
Next to every comment on your weblog and message board, you will see an X icon. Click it to delete that message. Deleting a message deletes the message and all replies to that message.
#14: Can I delete a tribute I wrote to someone?
Only the person to whom you wrote a tribute may delete the tribute. Tributes appear with the time and date you submitted it and reflect your state of mind only at that time. If you have a falling out with the individual, your only course of action is to request they remove the tribute.
#15: Can I delete a tribute I already approved?
Yes, you must approve a tribute before it appears in your tribute section. Additionally, you can delete an already approved tribute at any time. Click the "Edit Profile" link on your home page, and then in the left hand column of that page, click "Edit Tributes".
#16: I submitted a tribute and it doesn't show up on my friends' page.
Your friend must approve the tribute before it appears on their page. When they approve it, you will receive an email to that effect. If they ignore it or deny it, you will not be notified. Before jumping to conclusions that your friend didn't like your tribute, check on their home page the date they last visited the community. It could be they haven't visited recently. Another reason may be they haven't gotten around to reading their pending tributes. Send them a private message to remind them.
#17: How do I include pictures in my weblog or in message board posts?
When you post your weblog or comment, be sure to check off the box that you are using html. For pictures, you need to have them stored on a website or service that allows outside linking. To link to a photo, use the following html: "<IMG SRC="URL of graphic">". A good source for html help is http://www.cwru.edu/help/introHTML/TCh7.html
#18: How do I delete a weblog entry?
You may find & delete a specific weblog entry via your 'weblog Settings' page. Find your entry by title or date, click the box to the left of the title and hit the delete button. Once you delete an entry, the content CANNOT be recovered so be sure you wish to delete that entry before doing so. Remember that you can just as easily EDIT your entry and change the privacy settings to "Private" so no one but you may view it.
#19: How do I edit a weblog entry?
Go to your "My Weblog" page and find the appropriate weblog entry. Click the link 'Edit' that appears at the bottom left of that entry. Make appropriate changes and hit 'Save'. You can also find & edit a specific weblog entry via your 'weblog Settings' page. Find your entry by title or date, click the hyperlinked title and make the appropriate changes and hit 'Save'. The edit feature allows you to change text, the associated thumbnail image or your privacy settings.
#20: Who owns the copyright to my weblog entries?
As long as your weblog entry is an original work by you, you own the copyright. By using our community, you grant us free limited use rights to display your work on our community. Please view our Terms of Service for more details. If you do not want anyone in our community to be able to view your weblog entries, be sure to set your weblog privacy settings accordingly.
#21: Can I control who reads my entire weblog?
Currently you can only do this on an entry by entry basis. In the near future, we expect to add a privacy feature that lets you make your entire weblog private with the click of one button.
#22: Can I control who reads a specific entry in my weblog?
Yes. Whenever you post an entry, you may choose whether that entry is public or private. You may also select friends only or create customized friends' lists so that only certain friends can read that specific entry. You will see the privacy settings drop-down box on the "Write New Weblog Entry" form under the title "Visible to:"
#23: How do I create a custom friends' list for my weblog entries?
Go to "My weblog Settings", click the link "Create and Edit Custom Friends' Lists". Detailed instructions appear on that page. Once you have created and titled your custom friends' list, the title will appear on your weblog entry form in the "Visible to:" drop-down box. To use a custom friends' list, write your weblog entry and then in the drop-down box, select 'Custom'. This will make your weblog entry page reload (with all your content still populated) and an additional drop-down menu will appear which will list all of your custom friends' lists. Select the appropriate one and then post (or preview) your weblog entry accordingly.
#24: I linked to a URL in my weblog/message and the URL didn't work. How do I correct this?
Currently, our community requires that there be a space every 50 characters or so on every message or weblog entry, including inside html statements. Do not just copy and paste html. Carefully insert spaces into the html tags in places where they won't hurt anything. Just before or after " (end quote) characters is often good. Just after '?' characters often works. Before or after '=' characters is another option. Be sure to preview and test the link before you post it. We hope to program a solution for this in the near future which will prevent this problem from occurring.
#27: How Does Instant Messaging Work?
For this feature to work you need to allow popups on your system. To send an instant message, click on the lightbulb you see next to the thumbnails. This alerts you to when someone is online. Through your privacy settings on your "Edit Profile" screen you can prevent anyone from instant messaging (and knowing you are online) or else only allow your friends to instant message you.
#28: How do I cancel my free account?
Contact LifeMoxie! at 1-888-67-MOXIE
#31: I have more questions about the LifeMoxie! Community
Contact LifeMoxie! at 1-888-67-MOXIE or info@lifemoxie.com
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